The new Intel processors cause problems installing Windows 11: this is the solution

If you were waiting for the launch of some of the different processors in this range along with the corresponding motherboard to renew your PC, we have bad news,

Fortunately, this time it is not the same stability problems that the 13th and 14th generation of Intel processors. Now it is a problem with Windows 11 which can cause conflicts between the dedicated graphics and the integrated one on the board.

First problems for the Intel Core Ultra

When we replace both the board and the processor, although it is not necessary to format the main storage unit, it is advisable to do so, since, in this way, Windows will use all the necessary drivers during the process to make the equipment work correctly without having to overwrite the ones you already used with previous hardware.

Windows 11 operating system ram memory

The problem presented by the Intel Core Ultra 200 range processors together with the new motherboard with the Z890 chip is found in the graphics and affects the latest version of Windows 11 available at this time: Windows 11 24H2update that was released a couple of weeks ago.

The problem comes in the form of black screenshots and reboots of the equipment during the installation process. Fortunately, unlike other problems that Microsoft’s operating system usually presents, it is not necessary to wait for a new update that can take weeks to arrive.

It is important to note that this problem does not affect all computers with the new boards and processors, so if this is not your case, you should not worry, although it is advisable to do so to avoid possible problems in the future.

Fix issue with Windows 11 and Intel Core Ultra processors

To solve this problem related to Windows 11 in version 24H2 together with the new range of Intel Core Ultra processors and motherboards with the Z890 chip, we have possible solutions.

Solution 1

The first and most recommended is to update the BIOS to the latest version from the board manufacturer, an update that solves the problem of reboots and black screens.

To download the latest BIOSwe must access the support website of the manufacturer of our exact board model and download the latest version available in zip format, which we will later copy to a pendrive.

standard gigabyte bios

Once we have copied it to a pendrive, we start the PC, access the BIOS and access the updates section to carry out the process without removing the pendrive until the process has finished.

Solution 2

If we are not lucky enough to have a second computer at hand with which to download the latest available version of the BIOS of our motherboard, we can use the option that users with greater knowledge usually do and which goes through disable integrated graphics of the board so that the PC only uses the dedicated graphics.

Disable integrated graphics BIOS

This option is found in the advanced configuration options. If the BIOS is in English, instead of looking for integrated graphics, we should look for Internal Graphicsclick on the drop-down box and select the Disabled option.

Once we have disabled the integrated graphics, we must save the changes and start installing Windows 11 24H2 again.

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